Sight and Sound

Sight And Sound Solutions

Technical Support Form

When you submit your Technical Support request, it will be entered into our database for tracking purposes. It will be associated with a unique fault logging number. After an initial assessment by our support team, the resolution of the problem will be assigned to an appropriate engineer and a reply will be sent to you by email.

Acknowledgment of your request will be sent by email within one working day upon receipt.

Please be as specific as possible when describing the problem.

Items marked with * are required. Please provide us with the following information in case we need to contact you:

Name*

Phone *

Email *

Which product are you experiencing difficulty with?*

Which version of the firmware or software are you using?*

What is the serial number of your product?*

Please enter a brief one-line description to the problem*

If the problem is reproducible, please list the steps required to cause it

Please explain the problems circumstances

Please indicate any error messages

Sight and Sound

Sight And Sound Solutions

Technical Support Form

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