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Important: Fix for Startup Issue for ZoomText 10.1 and other Ai Squared Software Products

Ai Squared have announced some issues with some of their digital products including ZoomText and Window-Eyes. There is an issue with the digital certificate which will expire on January 26th 2017 and you may find your software will fail to launch after this date.
Software updates to resolve this issue are available at: http://www.aisquared.com/CertificateFix/
Most ZoomText 10.1 users will be affected, including ZoomText Fusion. If you are running ZoomText 10.0 or below, you will not be affected. To find which version you are using, please go to the Help menu, and choose About ZoomText.
Users in the UK should download the version marked “International” from the page above.
If you have an single-user licence of ZoomText 10.1, you can download the software directly from this link.
Your ZoomText may fail to load after the 26th of January, but you can still install the update after this date.
If you require any more assistance with this matter or any other, then please contact our support team.

Affected Ai Squared Software Products

When attempting to start the following Ai Squared software products, the product will fail to launch and display a Windows error message: “A referral was returned from the server”

ZoomText Magnifier v10.1 Build numbers 10.10.8 through 10.11.6
ZoomText Magnifier/Reader v10.1 Build numbers 10.10.8 through 10.11.6
ZoomText Fusion v10.1 Build numbers 10.11.1 through 10.11.5
ZoomText Keyboard v4 Build numbers 4.0.0 and 4.1.0
Window-Eyes v9.5 Build numbers 9.5.1 and 9.5.3

When attempting to start the following Ai Squared software products, the product may launch even though the certificate has been revoked. Anti-virus utilities may detect the invalid certificate and block the software from running.

ZoomText ImageReader v1.2 Build numbers 1.2.16106
ZoomText Voices (language packs) v1.0 Build numbers 1.0.1.4693
Vocalizer Expressive v1.3 (for Windows Eyes) Build numbers 1.3.0.13329