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Important Announcement from Ai Squared

ZoomText 10.1 / Windows 8.1 Compatibility
Microsoft will be releasing the Windows 8.1 update tomorrow (Thursday, 17th October). The current release of ZoomText 10.1 is not compatible with Windows 8.1 and will cause severe problems, rendering your system unusable and challenging to resolve. Therefore…

  • Do not install the current release of ZoomText 10.1 in Windows 8.1.
  • If you already have a Windows 8 system with ZoomText 10.1 installed, do not update your system to Windows 8.1 without first uninstalling ZoomText 10.1.

Fortunately, Windows 8.1 is not an automatic update. You have to go into the Microsoft Store, search for it, and download it so this won’t just happen to you out of the blue.
And there’s more good news. In the very near future, we will be releasing a ZoomText update that includes support for Windows 8.1. We will let you know just as soon as it’s ready.
If it’s too late and you have already updated to Windows 8.1 with ZoomText 10.1 and encountered this problem, please read our knowledge base article for steps to resolve the problem, or contact our support team 01604 798070 option 3.