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BSOD while using Microsoft Powerpoint with Zoomtext and Fusion

BSOD while using Microsoft Powerpoint with Zoomtext and Fusion

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Problem:

When using ZoomText or Fusion you get a BSOD error when using Microsoft Powerpoint.

Resolution:

Below are recommended to try. These and possibly other graphics chipsets may be affected. Try updating the drivers is possible.

Intel (R) UHD Graphics 620 or 630 NVIDIA GeForce GTX 1050 Ti Intel (R) HD 4600

Instructions for updating the video drivers:

  1. Open Device Manager by pressing the Windows key, typing “device manager”, then pressing ENTER.
  2. Navigate to display adapters in the tree view and expand it.
  3. Navigate to the adapter used for PowerPoint and press ENTER to open the Properties dialog box.
  4. Navigate to the Driver tab.
  5. Note the driver date shown, then choose the Update Driver button.
  6. Choose Search automatically for updated driver software.
  7. The updated driver is downloaded and installed, which takes several minutes. When done, the Close button becomes available.
  8. Press ENTER to return to the Properties dialog box. The driver date has been updated.
  9. Close the dialog box, then close Device Manager.

If the problem still persists make this change in Microsoft Powerpoint. 1. In PowerPoint, navigate to File > Options > Advanced. 2. In the Display section, check Disable hardware graphics acceleration. 3. Select OK.

Reference: https://support.freedomscientific.com/Support/TechnicalSupport/Bulletin/1728

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