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Disabling xFont to troubleshoot Zoomtext issues

Disabling xFont to troubleshoot Zoomtext issues

You are here:
<h3 class=”faq-article-problem”>Problem</h3>
<p>You have a problem with Zoomtext font smoothing which may be causing an application to crash or behave unnexpectedly.</p>
<h3 class=”faq-article-resolution”>Resolution</h3>
<p>For this issue it may be necessary to strategically disable the Zoomtext font smoothing options to see if they are the cause of the issue.</p>
<ol type=”1″>
<li>In the Zoomtext window click the “Magnifier” toolbar.</li>
<li>Then near the bottom of the window within the “Screen enhancements” group click the down arrow.</li>
<li>Then click the “Font” tab.</li>
<li>Uncheck the “Enable Geometric” smoothing.</li>
<li>Then click “OK”.</li>
<li>Then click “Zoomtext” menu.</li>
<li>Then choose Configuration” then “Save as Default” and confirm “yes” on the overwrite prompt.</li>
<li>Launch your application and test with Zoomtext.</li>
<li>If you still get a crash then try the following steps.</li>
<li>In the Zoomtext window click the “Magnifier” toolbar.</li>
<li>Then near the bottom of the window within the “Screen enhancements” group click the down arrow.</li>
<li>Then click the “Font” tab.</li>
<li>Uncheck the “Enable xFont magnification” smoothing.</li>
<li>Then click “OK”.</li>
<li>Then click “Zoomtext” menu.</li>
<li>Then choose Configuration” then “Save as Default” and confirm “yes” on the overwrite prompt.</li>
<li>Launch your application and test with Zoomtext again.</li>
</ol>
<p>The steps above will hopefully eliminate which of the smoothing methods are causing the issue allowing you to reinstate the smoothing type that doesn’t cause a crash.</p>
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